Media/Filesender/FTP outage

Ticket Details

Ticket ID 1312119
Subject Media/Filesender/FTP outage
Status resolved
Date Start Mon Apr 09 14:00:00 2018
Date End Thu May 03 12:25:01 2018
Scheduled NO

Problem Description

A disk failure in the Media Hosting storage cluster the Media Hosting and Filesender services are offline.

Problem Effects

Both the Media Service and Filsender will be offline until the storage cluster has fully recovered.

Last Update Message

Fri Jul 20 13:16:42 2018

Attachment deleted to reduce database sizeOriginal file is available in the Listserv archive or your NOC mailbox.

Affected Clients

n/a

Affected Services

Video Streaming

Transaction History

Date Created Message
Mon Apr 09 17:09:17 2018 Attachment deleted to reduce database sizeOriginal file is available in the Listserv archive or your NOC mailbox.
Mon Apr 09 19:02:23 2018 Attachment deleted to reduce database sizeOriginal file is available in the Listserv archive or your NOC mailbox.
Mon Apr 09 22:52:31 2018 Attachment deleted to reduce database sizeOriginal file is available in the Listserv archive or your NOC mailbox.
Tue Apr 10 10:14:56 2018 Attachment deleted to reduce database sizeOriginal file is available in the Listserv archive or your NOC mailbox.
Tue Apr 10 10:46:11 2018 Attachment deleted to reduce database sizeOriginal file is available in the Listserv archive or your NOC mailbox.
Tue Apr 10 14:02:43 2018 Attachment deleted to reduce database sizeOriginal file is available in the Listserv archive or your NOC mailbox.
Tue Apr 10 15:16:10 2018 Attachment deleted to reduce database sizeOriginal file is available in the Listserv archive or your NOC mailbox.
Tue Apr 10 17:34:30 2018 Attachment deleted to reduce database sizeOriginal file is available in the Listserv archive or your NOC mailbox.
Wed Apr 11 09:57:12 2018 Attachment deleted to reduce database sizeOriginal file is available in the Listserv archive or your NOC mailbox.
Wed Apr 11 11:46:14 2018 Attachment deleted to reduce database sizeOriginal file is available in the Listserv archive or your NOC mailbox.
Wed Apr 11 12:39:05 2018 Attachment deleted to reduce database sizeOriginal file is available in the Listserv archive or your NOC mailbox.
Wed Apr 11 16:13:55 2018 Attachment deleted to reduce database sizeOriginal file is available in the Listserv archive or your NOC mailbox.
Wed Apr 11 17:13:17 2018 Attachment deleted to reduce database sizeOriginal file is available in the Listserv archive or your NOC mailbox.
Thu Apr 12 09:55:04 2018 Attachment deleted to reduce database sizeOriginal file is available in the Listserv archive or your NOC mailbox.
Thu Apr 12 12:50:37 2018 Attachment deleted to reduce database sizeOriginal file is available in the Listserv archive or your NOC mailbox.
Thu Apr 12 16:34:33 2018 Attachment deleted to reduce database sizeOriginal file is available in the Listserv archive or your NOC mailbox.
Fri Apr 13 09:36:27 2018 Attachment deleted to reduce database sizeOriginal file is available in the Listserv archive or your NOC mailbox.
Fri Apr 13 16:41:20 2018 Attachment deleted to reduce database sizeOriginal file is available in the Listserv archive or your NOC mailbox.
Fri Apr 13 17:04:52 2018 Attachment deleted to reduce database sizeOriginal file is available in the Listserv archive or your NOC mailbox.
Fri Apr 13 18:03:14 2018 Attachment deleted to reduce database sizeOriginal file is available in the Listserv archive or your NOC mailbox.
Mon Apr 16 10:10:53 2018 Attachment deleted to reduce database sizeOriginal file is available in the Listserv archive or your NOC mailbox.
Mon Apr 16 11:12:22 2018 Attachment deleted to reduce database sizeOriginal file is available in the Listserv archive or your NOC mailbox.
Mon Apr 16 15:23:48 2018 Attachment deleted to reduce database sizeOriginal file is available in the Listserv archive or your NOC mailbox.
Mon Apr 16 17:46:34 2018 Attachment deleted to reduce database sizeOriginal file is available in the Listserv archive or your NOC mailbox.
Tue Apr 17 10:10:37 2018 Attachment deleted to reduce database sizeOriginal file is available in the Listserv archive or your NOC mailbox.
Wed Apr 18 10:43:08 2018 Attachment deleted to reduce database sizeOriginal file is available in the Listserv archive or your NOC mailbox.
Thu Apr 26 11:32:53 2018 Attachment deleted to reduce database sizeOriginal file is available in the Listserv archive or your NOC mailbox.
Thu May 03 12:25:01 2018 Attachment deleted to reduce database sizeOriginal file is available in the Listserv archive or your NOC mailbox.